ISO standards
ISO 9001 Certification
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What is ISO 9001:2015
ISO 9001:2015 is an international standard that specifies the criteria for establishing a Quality Management System (QMS). It helps companies streamline their internal processes to provide quality products and services, hence fulfilling customer requirements. Companies that attain ISO 9001 certification indicate their commitment to quality and continual improvement.
Who needs ISO 9001 certification
ISO 9001 has a wide scope and flexibility therefore organizations of all sizes and in different operational sectors seeking to deliver uniform, quality goods and services can reap the benefits of maintaining a quality management system. Every business from single-site operations or multinationals, public or private, SMEs or large scale can acquire this certification.
Benefits of ISO 9001 certification
- Better Process Integration – This standard emphasizes on streamlining business processes. Better process flow can bring about greater efficiency and waste reduction
- Greater employee engagement – By involving employees in the documentation of quality procedures and sensitizing them on QMS can lead to improvement in stability of the company and greater employee morale
- Increased business – Implementing a QMS increases operational efficiency and saves money by eliminating wasted time and resources
- Improved supplier relationships – ISO 9001 increases your credibility and confidence among your suppliers since it is an international renowned standard
- Continual Improvement - Through internal audits and corrective actions, a QMS promotes ongoing assessment of processes. This can help your team track effectiveness and improve efficiency.
- Customer Satisfaction - ISO 9001 focuses on establishing reliable processes to meet customer requirements consistently, which reduces errors and enhances product or service quality, leading to greater customer satisfaction.
ISO 9001 Certification Requirements
The organization should:
- Determine external and internal issues that may affect the quality management system.
- Determine, monitor and review requirements of interested Parties relevant to the Quality Management System (QMS).
- Prepare quality management system scope.
- Maintain documented information to support the operation of its quality management processes.
- Senior Management must demonstrate leadership and commitment with respect to the QMS.
- Top Management must establish, implement and maintain a Quality Policy and objectives.
Top Management shall ensure the responsibilities and authorities for relevant roles are assigned, communicated and understood within the organisation.
- The organisation shall determine the quality risks and opportunities and plan actions to address them.
- The organisation shall define and apply an risk assessment process to select appropriate risk treatment options.
- Determine controls necessary to implement the options.
- Quality Objectives must be documented and consistent with the Quality Policy.
- The organization should provide resources needed for the establishment, implementation, maintenance and continual improvement of the Quality Management System.
- Determine the necessary competences of persons under the QMS through education, training and experience.
- Make people aware of the Quality Policy, Objectives and how they can contribute to the effectiveness of the QMS and the implications of not participating.
- Determine communications relevant to the Quality Management System.
- The organization should maintain documented information required by the Standard and organisation’s Quality Management System.
The organization should determine:
- Communication channels relevant to the QMS
- Requirements for products and services.
- Design and development inputs and outputs
The company should evaluate externally provided services and products.
- Determine what is to be monitored and measured and the methods for monitoring, measurement, analysis and evaluation.
- The Organisation must plan, establish, implement and maintain an internal audit programme and conduct internal audits at planned intervals.
- Top management must review the Quality Management System at planned intervals.
- The organization should identify non conformances and implement corrective actions.
- Organization shall continually improve the suitability, adequacy and effectiveness of the Quality Management System.
information
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- info@valuemax.co.ke
Got ISO Certification Questions? We’ve Got Answers! Your FAQ Guide.
Frequently asked Questions (FAQ)
ISO standards are internationally recognized guidelines and specifications developed by the International Organization for Standardization (ISO). ISO is an independent, non-governmental international organization composed of national standards bodies from different countries. ISO standards cover various fields and industries and are designed to provide best practices, consistency, and harmonization in processes, products, and services worldwide.
- Enhancing quality
- Facilitating international trade
- Ensuring safety and reliability
- Improving efficiency and productivity
- Mitigating risks
- Enhancing sustainability
- Building trust and credibility
- Enhanced quality and customer satisfaction
- Increased market access and business opportunities
- Risk mitigation and compliance
- Continuous improvement culture
- International recognition and reputation
- Improved efficiency and productivity
- Employee engagement and satisfaction
The time it takes to get ISO Certified can vary depending on several factors, including the size and complexity of your organization, the specific ISO standard(s) being implemented, the level of existing processes and documentation, available resources, and the commitment and readiness of your organization to undergo the implementation and certification process.
The cost of ISO Certification can vary significantly depending on several factors, including the size and complexity of your organization, the specific ISO standard(s) being implemented, the level of existing processes and documentation, available resources, and the approach taken for implementation and certification.
