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ISO 27701 Certification

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What is ISO 27701:2025

 

ISO 27701 is an international standard that specifies the criteria for establishing a Privacy Information Management System (PIMS).  It outlines how organizations should manage personal data including processes for collecting, storing and sharing.

Who needs ISO 27701 certification?

Organizations that handle personal data need this certification. These include; healthcare providers, financial institutions, business outsourcing providers, e-commerce companies and technology start ups.

Benefits of certification

ISO 27701 Certification Requirements

The latest 2025 update of the standard transformed it from an extension of ISO 27001 to a stand-alone management system. This essentially means that the standard will now follow the high level structure like the other standards (Clauses 1-10). This will make integration with other standards like ISO 27001 and 42001 easier.

The organization should:

  • Determine external and internal issues that may affect the privacy information management system.
  • Assess whether it is acting as a PII Controller, Processor or both.
  • Determine, monitor and review requirements of interested Parties relevant to the Privacy Information Management System (PIMS).
  • Document the scope of its privacy information management system.
  • Maintain documented information to support the operation of its privacy information management system.
  • Senior Management must demonstrate leadership and commitment with respect to the PIMS.
  • Top Management must establish and maintain a privacy policy and objectives.
  • Top Management shall ensure the responsibilities and authorities for relevant roles are assigned, communicated and understood within the organisation.

  • The organisation shall identify the privacy risks and opportunities and plan actions to address them.
  • The company shall define and apply an risk assessment and treatment process to select appropriate  treatment options.
  • Determine controls necessary to implement the options.
  • Identify and document the information security programme
  • Privacy risks must be documented and consistent with the privacy policy.
  • The organization should provide resources needed for the establishment, implementation, maintenance and continual improvement of the Privacy Information Management System.
  • Determine the necessary competences of persons under the PIMS through education, training and experience.
  • Make people aware  of  the  Privacy Policy, Objectives and how they can contribute to the   effectiveness of the PIMS and the implications of not conforming.
  • Determine communications relevant  to the Privacy Information Management System.
  • The organization should maintain documented information required by the Standard and organisation’s Privacy Information Management System.
  • It should control documented information by ensuring appropriate identification and description.

The organization shall:

  • Plan processes to meet requirements and to implement the actions to control the risks.
  • Perform privacy risk assessments at planned intervals
  • Implement privacy risk treatment plan

The company shall control externally provided services and products relevant to the PIMS.

  • Determine what is to be monitored and measured and the methods for monitoring, measurement, analysis and evaluation.
  • The Organisation must plan, establish, implement and   maintain an internal audit programme and conduct internal audits at planned intervals.
  • Top management must review the Privacy Information Management System at planned intervals.
  • The organization should identify non conformances and implement corrective actions.
  • Organization shall continually improve the  suitability,  adequacy  and  effectiveness  of  the  Privacy Information Management System.

Our Pricing

Our prices are tailored to the size of your organization.

  • KES 700,000 + VAT for Implementation and Certification
  • KES 100,000 + VAT for Surveillance Audits
  • KES 250,000 + VAT for Recertification Audits
  • KES 850,000 + VAT for Implementation and Ceification
  • KES 150,000 + VAT for Surveillance Audits
  • KES 300,000 + VAT for Recertification Audits
  • KES 1,000,000 + VAT for Implementation and Certification
  • KES 200,000 + VAT for Surveillance Audits 
  • KES 350,000 + VAT for Recertification Audits
  • KES 1,200,000 + VAT for Implementation and Certification
  • KES 250,000 + VAT for Surveillance Audits
  • KES 400,000 + VAT for Recertification Audits.
  • KES 1,500,000 + VAT for Implementation and Certification
  • KES 300,000 + VAT for Surveillance Audits
  • KES 450,000 + VAT for Recertification Audits

A quotation is obtained from office

information

  • Accountability
  • Accuracy
  • Data Minimization
  • Integrity and Confidentiality
  • Storage Limitation:
  • Purpose Limitation:
  • Lawfulness, fairness, and transparency

A data controller determines which data will be collected and the purpose for collection and processing while data processor processes data on behalf of the controller.

Example: Company X (Data Controller) collects Tax Information Numbers from clients while Company Y processes this data on their behalf.

  • Principle 1: Proactive not reactive.
  • Principal 2: Privacy as the default setting.
  • Principle 3: Privacy embedded into design.
  • Principle 4: Full functionality.
  • Principle 5: End-to-end security.
  • Principle 6: Visibility and transparency.
  • Principle 7: Respect for user privacy.

 

Got  ISO Certification Questions? We’ve Got Answers! Your FAQ Guide.

Frequently asked Questions (FAQ)

What are ISO standards?

ISO standards are internationally recognized guidelines and specifications developed by the International Organization for Standardization (ISO). ISO is an independent, non-governmental international organization composed of national standards bodies from different countries. ISO standards cover various fields and industries and are designed to provide best practices, consistency, and harmonization in processes, products, and services worldwide.

Why is ISO certification in Kenya important?
  1. Enhancing quality
  2. Facilitating international trade
  3. Ensuring safety and reliability
  4. Improving efficiency and productivity
  5. Mitigating risks
  6. Enhancing sustainability
  7. Building trust and credibility
How can my organization benefit from geting ISO Certified?
  1. Enhanced quality and customer satisfaction
  2. Increased market access and business opportunities
  3. Risk mitigation and compliance
  4. Continuous improvement culture
  5. International recognition and reputation
  6. Improved efficiency and productivity
  7. Employee engagement and satisfaction
How long does it take to get ISO certified?

The time it takes to get ISO Certified can vary depending on several factors, including the size and complexity of your organization, the specific ISO standard(s) being implemented, the level of existing processes and documentation, available resources, and the commitment and readiness of your organization to undergo the implementation and certification process.

How much does ISO certification in Kenya cost?

The cost of ISO Certification can vary significantly depending on several factors, including the size and complexity of your organization, the specific ISO standard(s) being implemented, the level of existing processes and documentation, available resources, and the approach taken for implementation and certification.

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